Shipment
Where does our magic reach?
Our shipping extends across the picturesque landscapes of Switzerland, charming Liechtenstein and the fascinating countries of the European Union.
How much does shipping cost in Switzerland?
Shipping is completely free in Switzerland and the enchanting Liechtenstein, a gift from us to you!
And what about the EU?
For our friends in the EU, the shipping price is 13 CHF francs, a flat rate for unlimited enjoyment.
How long does the magical journey last?
Your order will be processed with a touch of haste and will be magically delivered to you within 1 to a maximum of 3 days. The post office is our loyal messenger who ensures that your treasures find their way to you safely and quickly. If the magical package is still delayed, you can count on a refund or a magical replacement. Simply contact us at info@empathee.ch for support.
What if my sweetheart gets lost along the way?
Every order is insured with a portion of protection spell to avoid loss. If your package does get lost, let us know! We will immediately send a new package on its way with an extra priority spell and full tracking.
Enchanting delays
Sometimes the stars don't dance in the usual rhythm and delivery takes a little longer. If you feel like time stands still, contact us at info@empathee.ch. We will do our best to rearrange the stars and help you overcome the situation.