Shipment
Where does our magic reach?
Our shipping extends across the picturesque landscapes of Switzerland, charming Liechtenstein and the fascinating countries of the European Union.
How much does shipping cost in Switzerland?
In Switzerland and Liechtenstein, the flat shipping fee is CHF 8.90 – your order will arrive in 2-3 days !
And what about the EU?
For our friends in the EU, the shipping price is 13 CHF, a flat rate for unlimited enjoyment.
How long does the magical journey take?
Your order will be processed with a touch of urgency and magically delivered to you within 1 to 3 days. The Swiss Post is our trusted courier, ensuring your treasures find their way to you safely and quickly. If the magical package is delayed, you can count on a refund or a magical replacement. Simply contact us at info@empathee.ch for assistance.
What if my sweetheart gets lost along the way?
Every order is insured with a portion of protection magic to prevent loss. If your package gets lost, just let us know! We'll immediately dispatch a new package with an extra priority magic and full tracking.
Enchanting delays
Sometimes the stars don't align as usual, and delivery takes a little longer. If you feel like time stands still, contact us at info@empathee.ch. We'll do our best to rearrange the stars and help you navigate the situation.