Data protection

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or shop at empathee.ch (the "Site").

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products you view, which websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as "Device Information".

We collect device information using the following technologies:

- "Cookies" are data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.

- Log files" track actions on the website and collect data such as your IP address, browser type, internet service provider, referring and exit pages, and date and time stamps.

- "Web beacons", "tags" and "pixels" are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number . We refer to this information as "Order Information".

When we refer to "Personal Information" in this Privacy Policy, we mean both device and order information.

How do we use your personal information?

We generally use the Order Information we collect to fulfill the orders you place through the Site (including processing your payment information, arranging for shipping, and sending you invoices and/or order confirmations). In addition, we use this order information to:

- To communicate with you;

- to screen our orders for potential risk or fraud; and

- when it is in line with the preferences you have shared with us to send you information or advertising related to our products or services.

We use the collected device data to help us check for potential risks and fraud (in particular your IP address) and more generally to improve and optimize our website (e.g. by creating analytics about it, how our customers browse and interact with the website and to evaluate the success of our marketing and advertising campaigns).

Disclosure of your personal information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store - you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to understand how our customers use the website - you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we think may be of interest to you. For more information about how targeted advertising works, visit the Network Advertising Initiative ("NAI") education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

In addition, you can opt-out of some of these services by visiting the Digital Advertising Alliance's opt-out portal: http://optout.aboutads.info/.

Don't track

Please note that we do not change our website's data collection and use practices when we see a "Do Not Track" signal from your browser.

Your rights

If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact information below.

In addition, if you are a European resident, we would like to point out that we process your data in order to fulfill contracts we have with you (e.g. if you place an order via the website) or in order to fulfill our obligations listed above to pursue legitimate business interests. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

storage of data

If you place an order through the Site, we will retain your order information for our records until you ask us to delete that information.

changes

We reserve the right to update this privacy policy from time to time, e.g. B. to consider changes in our practices or other operational, legal or regulatory reasons.

minors

The website is not intended for persons under the age of 17.

GDPR Compliant

"By using our website, you (the visitor) agree that third parties may process your IP address to determine your location for currency conversion purposes. You also consent to that currency being stored in a session cookie in your browser (a temporary cookie that is automatically removed when you close your browser.) We do this so that the currency selected remains selected and consistent when browsing our website, so that prices are converted to your (the visitor's) local currency can."